The Greater Baltimore Medical Center faced significant debt issues in its oncology department, primarily from patients unable to afford chemotherapy. To address this, they partnered with Qualify Health, which helped provide financial advocacy through copay cards and grants, easing patients’ burdens.

This partnership reduced bad debt by 70% in just six months, saving GBMC over $1 million. Patients reported less financial stress, leading to improved satisfaction. The program continues to offer lasting benefits by ensuring patients receive necessary treatment without overwhelming debt.