Monique Lappas, CEO
Qualify Health was founded in 2019 by Monique Lappas to automate the sourcing and matching of financial assistance for a hospital’s patients. Qualify Health launched its product that same year, and in the last year has sourced and has helped patients pay down over $10 million in hospital bills by matching them with financial assistance programs. This has helped our hospitals decreased bad-debt by 70%.
Meet Monique
In 2012, Monique had to make the decision that many of us face – Asking herself, “how do I maintain a career, be the best parent I can be and balance it all while staying sane and enjoying each day and the challenges it brings?”. It was during this decision process that she decided to move out of the finance industry and start exploring other career options. She made a move to Florida, and began working with Paquin Healthcare (now iRemedy) as a healthcare consultant, focusing on the retail and consumer healthcare industries.
In 2015, Paquin changed its healthcare focus, became iRemedy Supply and Monique was given the opportunity to help divest the consulting business, at which time she saw the opportunity to take ownership of the business. Since then, the company has grown from one that mostly focused on hospital retail, and grown it to provide outpatient and specialty pharmacy advisory services, consumer and digital healthcare consulting and most recently, provide support services for patients and hospitals within the oncology and radiology space.
Monique has had to tap into much of her knowledge base, both in healthcare, finance and business management, to make the business a success. Her background in healthcare has spanned over 20-years. It began as a Quantitative Analyst for an investment bank in Sydney, then as an analyst covering the Emerging Markets at Wellington Management in Boston, MA and continued through to Wasatch Advisors in Salt Lake City, UT. In these roles, she analyzed healthcare service providers, pharmaceutical companies and hospitals from an investment perspective. She also spent time working within the investment banking healthcare team at Goldman Sachs and within the M&A division of a large Australian industrial company.
Monique hails from Sydney, Australia. She holds a B.Comm from Bond University (Australia), an MBA from the Tuck School of Business at Dartmouth and has also earned the Chartered Financial Analyst (CFA) designation.
In 2015, Paquin changed its healthcare focus, became iRemedy Supply and Monique was given the opportunity to help divest the consulting business, at which time she saw the opportunity to take ownership of the business. Since then, the company has grown from one that mostly focused on hospital retail, and grown it to provide outpatient and specialty pharmacy advisory services, consumer and digital healthcare consulting and most recently, provide support services for patients and hospitals within the oncology and radiology space.
Monique has had to tap into much of her knowledge base, both in healthcare, finance and business management, to make the business a success. Her background in healthcare has spanned over 20-years. It began as a Quantitative Analyst for an investment bank in Sydney, then as an analyst covering the Emerging Markets at Wellington Management in Boston, MA and continued through to Wasatch Advisors in Salt Lake City, UT. In these roles, she analyzed healthcare service providers, pharmaceutical companies and hospitals from an investment perspective. She also spent time working within the investment banking healthcare team at Goldman Sachs and within the M&A division of a large Australian industrial company.
Monique hails from Sydney, Australia. She holds a B.Comm from Bond University (Australia), an MBA from the Tuck School of Business at Dartmouth and has also earned the Chartered Financial Analyst (CFA) designation.