Innovators in Healthcare Financial Assistance

Qualify Health revolutionizes patient financial assistance, a key need faced by Revenue Cycle and Patient Services teams at hospitals.

Qualify Health software automates the matching of financial aid funds to patient treatment plans and health needs, ensuring access to necessary healthcare services even retroactively.

We built Qualify Health to support patients while alleviating the hospitals’ administrative burden of sourcing available funding thereby recovering more revenue, reducing patient balances and helping patients get the care they need!

Qualify Health Leadership Team

Monique Lappas

CEO

In 2012, Monique had to make the decision that many of us face – Asking herself, “how do I maintain a career, be the best parent I can be and balance it all while staying sane and enjoying each day and the challenges it brings?”.

It was during this decision process that she decided to move out of the finance industry and start exploring other career options. She made a move to Florida, and began working with Paquin Healthcare (now iRemedy) as a healthcare consultant, focusing on the retail and consumer healthcare industries.

Jennifer Borland, RN, BSN

Chief of Staff

Jennifer is a Registered Nurse with over 15 years of experience in the healthcare industry. She earned a Bachelor of Science in Nursing from Florida Atlantic University. Her career in healthcare spans from the Acute Care Hospital Setting to Medicare-Certified Home Health. Jennifer’s responsibilities included managing Medicare Compliance, Quality Improvement, Business Development, Clinical Operations, and Personnel. Jennifer joined the Qualify Health team in 2022 as the Chief of Staff. With her extensive experience leading top-quality teams in highly regulated healthcare settings, Jennifer is responsible for empowering staff to elevate Patient Advocacy to a higher level. As a busy mom of 2 boys, you will find her enjoying one of many sporting events in her free time.

“My passion is to help people, no matter who they are: Patient, Employee, or Business Partner.”

Kelly Sanders

VP Operations

Kelly is a Florida native and has worked in the healthcare industry for the past nine years. She received her Bachelor’s degree in Healthcare Administration from Indian River State College and has previously applied her knowledge and skills as the Administrator of an outpatient/home health care facility. This position provided her with extensive knowledge in practice administration, billing, insurance prior authorizations and collections. Kelly has managed teams of up to 20 clinicians while ensuring they adhere to all healthcare procedures, methods and best practices.

Additionally, she has experience as the Operations Manager of a staffing pool and outpatient consulting firm where she managed all day-to-day operations including revenue management, Human Resources, consulting services and survey preparations for outpatient therapy facilities.

Kelly focuses on maintaining a cohesive environment for team members and patients. Kelly’s professional philosophy – “developing strong relationships is the foundation to everything I do, both personally and professionally.”

Peter Letarte

VP Go To Market Solutions

Peter Letarte, VP Go To Market Solutions at Qualify Health, brings over 12 years of experience in the healthcare industry, primarily with Huron Consulting Group. He has successfully led a variety of initiatives, including Epic optimizations, software implementations, and the creation of financial clearance policies, consistently delivering high-impact results.

Additionally, Peter managed day-to-day patient access operations for a 12-hospital health system on the West Coast, where he honed his expertise in improving the patient financial experience.

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